Gumtree Support

If you receive an email or a SMS message stating that it is from Gumtree, asking you for your bank account details to receive a payment for an item you are selling or saying that you have won a Gumtree competition please do not enter your information or respond. These emails and messages are not from Gumtree.

Reporting a safety issue

If you feel that you have been the victim of a scam, then you must take immediate action.  We have some top warning signs, but these are not exclusive.

Please report your situation to our Gumtree Safety Support Team by choosing 'Report' option on our email contact option.  We can take a look for you and give you advice on how to proceed. We will also take internal action to protect other Gumtree customers.

If you believe you have been defrauded this is very serious and we also encourage you to report it to the police.

Getting in touch?

24 hours per day

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