Gumtree Support

Site Alert !

We are aware that some users are experiencing issues with their Advert Stats - the figures are not refreshing. Please be assured that the site is functioning normally; adverts are getting views and replies are being sent and received. We are currently working on fixing the problem. In the meantime we apologise for any inconvenience caused!

Safety Alert !

''Does Gumtree offer payment protection?'' - No, but read our PayPal Buyer Protection article to find out how you may be covered.

Phone Support

Gumtree does have a customer service telephone number.

Our team are available on this line from 7am till 9pm Monday-to-Sunday.  This includes Bank Holidays.

Our phone support team is very busy, so prepare to wait in a call queue.

With this in mind we do ask that you check our onsite help to see if any of our FAQ's help you.  Our onsite help is fairly extensive.  Look here.

If you do need help our regular Gumtree users prefer using our live chat system.  Don't worry there is a real person at the end of the chat.  You get the best support here and also the most immediate.

If you still want to try calling us our number is 0203 59 88081.

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