Gumtree Support

Safety Alert !

''Does Gumtree offer payment protection?'' - No, but read our PayPal Buyer Protection article to find out how you may be covered.

Site Alert !

Getting Error Messages when trying to post an ad in Motors?   -   If the page says 'Error 500' or 'Hmmm, looks like you have missed something', chances are you have placed punctuation marks in the mileage field. Try using numbers only, and you should be able to post your ad!

How to Register On Site

To view a click-through guide to show you how to register and other specifics, click here.


Creating an account with Gumtree is fast and free, but must be done on our website.  With only one set of login details to remember, posting ads will be faster.  You'll also be able to manage your ads in one place. 

Please note that your email address becomes your unique login and as such we cannot update your login when you change your email address.  This would require a new login.  However you can use different contact email addresses on the ads that you place.

At a glance, you can tell which ads are expiring, and you'll be able to take action, such as editing or deleting your ad, more easily.

If you regularly post a lot of housing or job ads on Gumtree, a business account might be a better option for you.  To find out more visit our business section.


To register:

Select 'Create Account' from the My Gumtree drop-down on the top right corner of gumtree.com. 
At this page, if you are new to Gumtree, please enter your email address and click No, I am new to Gumtree.  Click on Continue and then fill in the relevant details asked of you to create a new account with us.

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Once you have chosen the 'No, I am new to Gumtree' option, you will get the page below where you will need to fill in the rest of your information.


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You will notice that you can now also Log In using your Facebook or Google account if you wish to do so.

After you register the account, post your advert to receive an activation code. This code is needed to verify your account with us. If you fail to verify your account, every time you try to change your advert, it will divert back into 'Draft Mode', so it is important to complete this step.

N.B. If you don't receive your email, double check it isn't in your Spam or Junk Mail folders.
 

You can later change your password on the 'My Details' page after you activate your account.

 

You are now registered with Gumtree.  Please remember your email address and password, as if you will need this information if you want to edit or delete your ads or post a new ad.
 


Getting in touch?

24 hours per day

Watch our guide:

How to post an ad