Gumtree Support

Safety Alert !

If you receive a call from someone claiming to be from an insurance company and telling you someone in your household has had an accident in the past three years, be aware that it may be a scam.

We have had reports that they're asking for home addresses, possibly to determine the location of your car. If you do get this kind of call, please call us or contact us through Live Chat and give us as much information as you can.

Site Alert !

Check out this page for valuable information and tips to buy and sell a car!

How to use Gumtree

How to use Gumtree


We’re here to give our customers a free and easy way to buy, sell and find
opportunities. To help that happen, we have some rules we need you to follow.
 
What are the rules?

- You have to be eighteen and over to use the site.

-  You’re only allowed one account. Our fees are per person, not per account. If you're using more than one account to avoid posting fees, we'll have to restrict your access to your accounts. Only use one.

-  No contact details in titles or descriptions. Please add them to the right fields. That way you’ll have more room to describe what you’re selling.
 
-  Clean, clear and accurate photos please. We’ll ask you to take them down if you add contact details to them. Or if they lie about what you’re selling. For example, posting a picture of an animal that isn’t yours.

No links to other websites in your ad. There’s a dedicated field for this when you post your ad.
 
-  Choose the best category you can. This will give you the best exposure and keep our site clean and tidy.
 
-  English only please. And keep it clean.
 
-  One ad per item, and one item per ad. Just so nobody gets confused, don't post duplicate ads.
 
-  Highlight the best bits of your item, not our brand. We don’t endorse or support one thing over another.

-  Only sell it if you have it. Wait till you have it before you try to sell it, like with pre-ordered tickets.
 
-  No spam please. This includes ad spam and keyword spamming in ads. Let’s keep our community as clean as we can.
 
-  No ‘Not Allowed’ items please. You can check out the list here.
 
And finally: if you’ve sold it, take the ad down (and maybe post something else)

For a few more rules specific to our categories,  take a look below:
 
For Sale
Motors
Property
Jobs
Services
Pets
Community

What if someone keeps breaking the rules?
 
We remove their ads. Every time we do, we send them an email to let them know why. If they carry on, we might not refund them for payments they’ve made.
 
You can find out more in our terms and conditions.


 

Watch our posting guide