Gumtree Support

Safety Alert !

''Does Gumtree offer payment protection?'' - No, but read our PayPal Buyer Protection article to find out how you may be covered.

Site Alert !

Getting Error Messages when trying to post an ad in Motors?   -   If the page says 'Error 500' or 'Hmmm, looks like you have missed something', chances are you have placed punctuation marks in the mileage field. Try using numbers only, and you should be able to post your ad!

Buying a Bike on Gumtree

If you are buying a bike on Gumtree please follow these safety tips...

Ask the seller:

 

Be suspicious of stock photos – ask for a genuine photo of the bike

Insist on a bike frame number prior to the sale.  Check this and any bike registration numbers on sites such as www.bikeregister.com

If you think the ad is for a stolen bike, report the ad to let us know

When you meet, check that it’s the bike that was advertised using the frame number again.  The frame number is normally on the underneath of the frame, near the pedals

Do they have a receipt?

Why are they selling it?

Are they happy to bring photo ID to the sale?

Ask for a receipt for the sale with their signature and address (you may need it for insurance purposes)

 

 

If an advert looks dodgy, and the seller doesn't have a credible story as to where they acquired the bike, walk away. Remember that meeting a dishonest seller carries a personal risk. If you buy a stolen bike, you could lose the bike and the money you paid for it or potentially be charged by the police.

When you buy your bike, check these links for tips on avoiding theft  and info on how to  register your bike for free  from the London Cycling Campaign.

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